24-hour helpline: Emergency number to be confirmedOP 9.30 AM – 1.00 PM
Carmel Hospital — Cares you Well

Emergency

In an emergency, call the verified hospital line or come straight to Carmel Hospital, Ashokapuram.

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24-Hour Emergency Care in Aluva

Our Emergency department is open day and night. When you arrive, a nurse or doctor will quickly assess how urgent your condition is and begin treatment. Patients who need it are moved to our Medical ICU, Paediatric ICU or Cardiac Care Unit, and specialists are called in as required.

24-hour emergency care

Available around the clock

  • Emergency assessment and treatment
  • 24-hour pharmacy
  • 24-hour X-ray
  • Laboratory
  • Ambulance (confirm availability with reception)

When to seek emergency care

Come to Emergency or call for help immediately if you or someone with you has:

  • Chest pain, pressure or tightness, especially with sweating or breathlessness
  • Sudden weakness or numbness of the face, arm or leg, slurred speech or confusion
  • Severe difficulty breathing
  • Unconsciousness, a fit, or sudden collapse
  • Heavy bleeding that will not stop
  • Serious injury from a fall, accident or burn
  • Severe abdominal pain
  • Poisoning, snakebite or overdose
  • A child who is very drowsy, not drinking, breathing fast, or has a fit
  • Heavy bleeding or severe pain in pregnancy

This list is a guide, not a diagnosis. If you are unsure, it is often safer to come in.

Emergency services

  • Emergency medicine · critical care (MICU, PICU, CCU)
  • Minor injury care and stabilisation
  • Admission to ICU or wards when needed
  • Emergency surgery (confirm 24-hour coverage with the hospital)
  • Emergency obstetric care (confirm with the hospital)
  • Ambulance coordination

What to do in an emergency

  1. Stay calm and keep the person safe.
  2. Call the hospital emergency number once confirmed, or 108 for an ambulance.
  3. Do not give food or drink to someone who is very drowsy or unconscious.
  4. Bring the patient's current medicines, ID and any medical records if you can.
  5. If someone is not breathing and you are trained, begin CPR until help arrives.

Contact

Emergency: Emergency number to be confirmed

Hospital: 0484-2621314 · 0484-2623594 · 0484-2886424 · 9188909863 · 9188909868

General enquiries

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